Join us at ITC Vegas 2023.
Visit us in the Webex booth (1959), where we’ll be showcasing how our cloud communications platform, Webex Connect, can power automated and engaging digital conversations between you and your policyholders.
October 31 - November 2, 2023. Mandalay Bay, Las Vegas.
Let us show you how to create a more connected customer experience
By offering self-serve solutions that lead to faster claims resolutions and improved customer experiences, we help insurance companies reduce costs, drive higher satisfaction and retention rates among policyholders, and improve satisfaction for adjustors and contact center agents.
We'd love to meet with you at InsureTech Connect to explore how our platform can elevate your customer experience.
Experience live demos showcasing the power of automated, digital interactions.
Empower your customers in need
Streamline digital claims journeys
Allow customers to self-initiate a claim, gather real-time claim information, or manage their own renewal journey through automated two-way interactions - drastically reducing the need for inbound inquiries to your call center.
Build customer trust
Use verified and secure digital communications channels pre-built within Webex Connect to establish a branded identity and build consumer trust when amending policies or communications personal claim information.
Automated proactive customer care
Reduce inbound call volumes
Allow customers to seamlessly redirect from a voice call to a conversational AI messaging channel for quicker issue resolution without having to wait on hold in long queues.
Increase agent retention
Enhance call handling by deflecting calls with proactive outbound notifications, two-way interactions and seamless digital-to-human handovers to deliver personalized and efficient support during the claims process.
Who we work with.
Messaging-based customer aquisition
Payment collection journeys
Digital quotes, sign up, and renewal
Customer service automation
End-to-end customer journey orchestration
Meet with us at InsureTech Connect.
We know market conditions and competitive pressures have never been more challenging and nuanced than they are today.
We'd love to discuss your specific needs and get a deeper understanding of pain points in your current policyholder and agent experiences that could be alleviated by a cloud communication and orchestration platform like Webex Connect.
Get in touch with us to meet with our experts onsite at the show.
See you in Vegas!