Cisco recognized as a Visionary for the second time in the 2024 Gartner® Magic Quadrant™ for CPaaS
Every interaction matters.
Our vision is to revolutionize CX by creating dynamic, always-on connections between global businesses and customers. We help our clients make every interaction matter more.
Our story.
Webex CPaaS Solutions (previously known as imimobile) provides cloud communications software and services that manage business-critical customer interactions at scale. To put it simply, we help businesses to lower costs, reduce complexity and accelerate IT roadmaps. We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences.
Leadership team.
Sudarshan Dharmapuri
Chief Product Officer, Webex CPaaS Solutions
Introducing Webex Connect.
Our enterprise-grade, cloud communications platform (CPaaS), Webex Connect delivers end-to-end customer journeys by orchestrating, automating, and monitoring interactions and integrating with existing, disparate back-end systems. This provides a choice of tools and capabilities for IT teams, developers and line of business teams to build seamless customer experiences.
Applications to cater for your needs
We also provide a set of SaaS applications designed specifically for business users who are looking for pre-packaged applications for use within their organization; these include:
