Every interaction builds a brand.
Deliver dynamic, personalized campaigns that drive customer lifetime value and increase revenue across any channel.
Drive revenue
Create campaigns that are contextual and personalized with rich content to increase conversations around new products, services, and rewards.
Increase customer loyalty
Understand when to engage customers at the right moment, through their preferred channel, with the best offer to reduce customer churn.
Boost customer satisfaction
Personalized rewards and offers help your brand stand out and create better interactions which improve customer satisfaction.
Who we work with.
Maximize customer engagement
Use their favorite channels
Reach contacts over 16+ channels, including SMS, RCS, MMS, email, App Push, WhatsApp, and Facebook Messenger.
Understand every step of the journey
Create a single view of customers to build awareness, conversion, and nurture campaigns that drive action throughout the marketing funnel.
Personalize interactions
Integrate data from CRM, customer service, and other systems to personalize marketing communications based on customer habits and preferences.
Build richer connections
Make interactions two way
Send marketing communications that customers can respond to and select different offers, find out more information about a product or submit their details.
Use rich features
Use buttons, quick replies, carousels, list pickers, video, and other rich media to create more engaging marketing interactions.
Deliver mobile-first marketing
Make campaigns mobile-first just like today's customers are. Use capabilities, such as mobile wallet coupons and loyalty cards, to increase foot traffic.
Webex Campaign.
Deliver campaign experiences that attract customers and drive action. Download our product sheet to learn how Webex Campaign can optimize campaign performance across digital messaging channels.
Create conversations that drive action.
Right message, right time
Trigger real-time offers and rewards in response to customer actions, searches, and location to contextualize marketing interactions.
Enable end-to-end fulfillment
Enable end-to-end campaign journeys, with the automated fulfillment of digital offers and assets connected to services and customer-facing functions across the business.
Real-time consent management
Give customers the tools they need to manage their preferences, opt-in/opt-out status, and profile information in real-time.
Accelerate campaign creation
Empower marketing teams with visual, drag-and-drop composers to speed up the creation and approval of responsive communications.
Turn data into insight
Easily create and analyze channel performance for different customer segments to turn insights into ready to use audiences.
Let us manage your marketing
Reduce the strain on marketing resources with our team of data scientists, campaign managers, and developers, who are on hand to help get your campaigns deployed quickly.
O2 campaign management.
See how we helped O2 create one of the most engaged customer bases with Webex Campaign and hear their views on what it means to serve today’s digital-first consumer.
