Finance case study

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Case Study

Securing banking communications with Branded Text.

How a leading bank improves security and service quality with Branded Text and Webex Connect.

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Sending 15 million messages a month whilst keeping customers safe from fraud.

Secure and trusted customer communications are vital no matter your industry, but it’s perhaps most crucial in finance where personal information and financial capital may be a target for malicious actors.

It’s a challenge a large North American bank needed to address to protect its customers and retain their trust. Download the case study to discover how Webex’s Communications Platform as a Service (CPaaS) solution, Webex Connect, provided a way to send secure and easily verifiable messages to customers.

Learn how they achieved:
  • Instantly verifiable branded communications

  • Streamlined communication management

  • Richer messaging and improved customer experiences