Call deflection ROI calculator

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agent hours and of your monthly costs*

You will save: /mo*

Based on your selection, you could operate with:

Phone agents

Call agent costs: /mo*

Chat agents

Chat agent costs: /mo*

1 Chatbot

Pricing as low as 250/month*

* The above estimates are based on industry standard metrics from Call Centre Helper and Webex CPaas Solutions metrics from delivering contact center solutions in the last 12 months. For the purpose of this calculation we estimated a call reduction through proactive communication by 30%, call deflection to agent chat of 25% (2 concurrent chats per agent) and bot to agent handover for automation such as chatbots of 25% to 40% depending on data entered. Your actual savings might differ based on various factors. For an accurate calculation based on your actual traffic intensity please get in touch via submitting the contact form below.

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