Webex Connect - making every interaction count.
Accelerate digital transformation with Webex Connect
Discover how Webex Connect, our Enterprise CPaaS platform enables enterprises to orchestrate and automate customer journeys. With our experts suggesting best practices and use case examples, this whitepaper will help you get started on your CPaaS journey.
The whitepaper discusses how enterprises can:
Build and manage personalized customer interactions across any channel
Set up integrations with existing business systems and third-party applications
Leverage low-code, visual flow builder and tools to build, test, and deploy customer journeys at scale, rapidly
Automate customer interactions using best-in-class NLP, NLU, and AI capabilities
Enforce robust controls to view and manage interactions centrally
Ensure round-the-clock availability with a cloud-based, scalable platform