imimobile offers Apple Messages for Business

imimobile offers Apple Messages for Business to help clients connect with customers wherever they are

London

IMImobile today announced its customers are now able to use Apple Messages for Business, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.

“We are proud to support Apple Messages for Business, which offers a powerful, engaging new way for businesses to connect with their customers wherever they are, and when they want, using the Messages app on iOS. Businesses that use IMImobile can easily sign up to try Apple Messages for Business beta.”, said Jay Patel, Chief Executive of IMImobile.

IMImobile customers can use Apple Messages for Business to schedule appointments, receive customer service assistance and complete purchases securely with just a touch via Apple Pay, right from within Messages. With Business Chat, customers can always reach a live person and are always in control of whether they share any contact information with a business.

To start an Apple Messages for Business, customers can click the ‘Chat with Messages’ button on our customers website or in their iOS app. A conversation with the brand’s agents will open instantly in the Messages app, and users can take their time responding when it’s convenient.

Apple Messages for Business is now available to users and businesses in Australia, Canada, France, Germany, Hong Kong, Italy, Japan, Singapore, Switzerland, UK and US, and is built into iOS 11.3 and higher.

For more information visit: apple.com/ios/business-chat.

For further information please contact:

Charlotte Jewsbury, Marketing Director. jewsbury@cisco.com
(408) 526-4000

About Webex CPaaS Solutions

Webex CPaaS Solutions (previously known as imimobile) provides cloud communications software and services that manage business-critical customer interactions at scale. 

Our enterprise-grade, cloud communications platform (CPaaS), Webex Connect delivers end-to-end customer journeys by orchestrating, automating, and monitoring interactions and integrating with existing, disparate back-end systems. This provides a choice of tools and capabilities for IT teams, developers and line of business teams to build seamless customer experiences

We also provide a set of SaaS applications designed specifically for business users who are looking for pre-packaged applications for use within their organization; these include Webex Campaign, Webex Engage, Webex Notify and Webex Assist.

To put it simply, we help businesses to lower costs, reduce complexity and accelerate IT roadmaps. We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences.