imimobile signs agreement with Telenor Group

imimobile will supply its cloud Digital Service Delivery Platform, VAS (Value Added Services) Virtualization System and services across the Telenor Group.

London

IMImobile, a cloud communications software and solutions provider, today announces that it has signed a Global Framework Agreement with Telenor Group following a competitive tender process.

Under the agreement, IMImobile will supply its cloud Digital Service Delivery Platform, VAS (Value Added Services) Virtualization System and services for Telenor Business Units across the Telenor Group. The platform will be deployed in a secure cloud environment, and will support Telenor’s long term vision to virtualise network capabilities and improve the efficiency of its core business.

Telenor Group is one of the leading mobile operators, providing tele, data and media services for 214 million subscribers in 13 markets across Scandinavia, Central and Eastern Europe and Asia.

Nitin Gupta, Sr. Group Expert Business Applications, at Telenor Group commented: “Throughout the tender process, IMImobile was able to successfully demonstrate that its Digital Service Delivery Platform and VAS Virtualization products meet our criteria to enhance digital service deployments across the Group. The partnership will enable Telenor Group to respond to the growing demand to digitally transform and optimise our business processes, allowing for faster and more efficient service delivery.”

Jay Patel, Chief Executive Officer, at IMImobile commented: “We are pleased to be working with Telenor on one of their key business transformation projects. By integrating our cloud Digital Service Delivery Platform, Telenor can drive both cost savings and faster time to market for new digital and unified customer services.

For further information please contact:

Charlotte Jewsbury, Marketing Director. jewsbury@cisco.com
(408) 526-4000

About Webex CPaaS Solutions

Webex CPaaS Solutions (previously known as imimobile) provides cloud communications software and services that manage business-critical customer interactions at scale. 

Our enterprise-grade, cloud communications platform (CPaaS), Webex Connect delivers end-to-end customer journeys by orchestrating, automating, and monitoring interactions and integrating with existing, disparate back-end systems. This provides a choice of tools and capabilities for IT teams, developers and line of business teams to build seamless customer experiences

We also provide a set of SaaS applications designed specifically for business users who are looking for pre-packaged applications for use within their organization; these include Webex Campaign, Webex Engage, Webex Notify and Webex Assist.

To put it simply, we help businesses to lower costs, reduce complexity and accelerate IT roadmaps. We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences.