imimobile wins ‘Best private cloud deployment’ award

imimobile wins ‘Best private cloud deployment’ award at ELETS Cloudgov 2014

Hyderabad

IMImobile, a leading global technology company providing software and services which help businesses capitalise on the growth in mobile communication, today announced that they have won the ‘Best Private Cloud Deployment’ award for the Crompton Greaves ‘Smart Meter Reading App’.

Part of the CloudGov 2014 Summit, organised by elets Technomedia, a digital content media company that specialises in ICT deployment in Government, the CloudGov 2014 awards recognise the most innovative and successful initiatives and cloud based deployments in India. With a focus on mGovernment, the judges evaluated entries on a number of parameters, including whether the entry demonstrated innovation, scalability, ability to replicate, impact and future potential.

The winner of the ‘Best Private Cloud Deployment’ category was awarded to the ‘Smart Meter Reading App’, built by IMImobile in partnership with Crompton Greaves, a multinational design, manufacturing and marketing company. Crompton Greaves wanted to increase customer satisfaction and needed a solution that would allow them to monitor engineers’ progress as they record customer power consumption through meter reading, to ensure work completion and billing accuracy.

The ‘Smart Meter Reading App’ turns a smartphone into a multi-purpose business operations management device. The app enables field force personnel to easily record the reading of citizens’ electrical meters, storing all information in the cloud. An offline syncing capability ensures the app’s usefulness in areas with poor network coverage. Using the app, Crompton Greaves gains automated real-time feedback on job progress and engineer location, which has led to a reduction in the number of customer complaints, improved customer satisfaction, increased service efficiency and has reduced the number of power outages.

Vishwanath Alluri, Founder & Executive Chairmen at IMImobile commented, “We are honoured to be recognised by the industry for our solution as the ‘Best Private Cloud Deployment'. As a mobile technology company, we utilise the latest trends, best practises and technology in mobile to help Governments better serve their citizens.”

The award was presented at an award ceremony held in Delhi. The event was attended by established industry and government personnel such as R S Sharma, Secretary, DeitY, Ministry of Communications & IT, GOI, R Chandrashekhar, President, NASSCOM, Dr Rajendra Kumar, Joint Secretary, DeitY, Ministry of Communications & IT, GoI, Rajesh Agarwal, Principal Secretary, Department of Information Technology, Government of Maharashtra, Dr Neeraj Mittal, Joint Secretary, Ministry of Petroleum & Natural Gas and Renu Budhiraja, Sr. Director, e-Governance Department of Electronics and Information Technology, Ministry of Communications & Information Technology, Government of India.

For further information please contact:

Charlotte Jewsbury, Marketing Director. jewsbury@cisco.com
(408) 526-4000

About Webex CPaaS Solutions

Webex CPaaS Solutions (previously known as imimobile) provides cloud communications software and services that manage business-critical customer interactions at scale. 

Our enterprise-grade, cloud communications platform (CPaaS), Webex Connect delivers end-to-end customer journeys by orchestrating, automating, and monitoring interactions and integrating with existing, disparate back-end systems. This provides a choice of tools and capabilities for IT teams, developers and line of business teams to build seamless customer experiences

We also provide a set of SaaS applications designed specifically for business users who are looking for pre-packaged applications for use within their organization; these include Webex Campaign, Webex Engage, Webex Notify and Webex Assist.

To put it simply, we help businesses to lower costs, reduce complexity and accelerate IT roadmaps. We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences.