Healthcare case study

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Case Study

Improving patient outcomes with CPaaS.

Read this case study to explore how our enterprise CPaaS solution enabled these healthcare providers to deliver intelligent, tailored patient experiences.

What's inside
Four different healthcare provider case studies

Through our innovative cloud-based Communications Platform as a Service (CPaaS) solution, Webex Connect, we offer healthcare organizations a centralized platform for managing HIPAA-compliant real-time communication, digital patient engagement, and personalized automated interactions. By leveraging this technology, providers can foster smarter, richer patient experiences.

Learn how these different healthcare providers leveraged Connect to implement:

Customer story #1. Appointment reminders and rescheduling

Customer story #2. Virtual assistants

Customer story #3. Chronic care management

Customer story #4. Patient surveys