Consumer shopping trends can quickly expose the “cracks” in a retailer’s tech stack.
Today’s retail customer expect their experience with brands to be seamless and on their terms. To meet these expectations, retailers must be able to create end-to-end customer journeys across every channel.
In this case study we cover some of the core retail use cases we have provided solutions for, including:
Multichannel customer acquisition and engagement
Rich, outbound marketing and promotions
Real-time order fulfillment and status notifications
Customer experience surveys
Find out more on how we work with some of the world’s biggest retailers to orchestrate tightly-integrated, multi-channel experiences.
