Case Study

Smarter connections between retailers and customers.

Learn how Webex CPasS Solutions helps leading retailers deliver connected experiences across the customer journey
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Today’s retail customer expect their experience with brands to be seamless and on their terms. To meet these expectations, retailers must be able to create end-to-end customer journeys across every channel. 

Download the case study to find out how we work with some of the world’s biggest retailers to orchestrate tightly-integrated, multi-channel experiences that keep them connected to their customers.

  • Multichannel customer acquisition and engagement

  • Rich, outbound marketing and promotions

  • Real-time order fulfillment and status notifications

  • Customer experience surveys

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