Use SMS notifications to proactively reach and keep customers informed about changes in events, schedules, orders or even emergency alerts.
Speak to an expertInstant Delivery: SMS notifications are delivered almost instantly, ensuring timely communications.
High Open Rates: Text messages have high open rates, making for an effective channel for getting users to see your content.
Wide Reach: Can reach a broad audience, including users who may not have access to email or internet.
Personalization: Messages can be personalized with the recipient's name or other relevant details, enhancing engagement.
Versatility: SMS notifications can be used for various purposes, depending on the industry and what you want to communicate to an audience.
Learn more about the benefits of SMS notifications.
An SMS notification, also known as a short message service notification, is a method of sending text messages to mobile devices, alerting or informing the recipient about key information. These messages are short and concise, conveying important information from various services, businesses, or organizations.
SMS notifications are facilitated through telecommunication networks. When an business or service provider wishes to send a notification, they use an SMS gateway to transmit the message to the intended recipient's mobile phone number. The recipient receives the notification as a text message on their device.
Healthcare SMS notifications
Send timely notifications to patients, from general digital letters to test results and vaccination reminders.
Streamline administrative healthcare with patient check-ins by sending a series of prompts via SMS.
Assessment forms can be sent to a patient's digital device, and real time updates on wait times can be shared remotely.
Reduces waiting times and paperwork, leading to a faster and smoother check-in process.
Minimize patient error information with the data being entered into the system by the patients themselves.
Integrates with electronic health records (EHR) systems, ensuring that the information collected during the check-in process flows into the patient's medical record.
Manual administrative tasks are significantly reduced, saving on staff resources and paper costs.
Patients can check in from the comfort of their homes or use self-service kiosks at the healthcare facility.
Retail SMS notifications
With immediate and targeted communications you can build stronger relationships with your customer base. And there are a whole host of ways to achieve this in retail using SMS alerts. Here are a few examples:
Order notifications
Flash sale alerts
Abandoned baskets
Teleco SMS notifications
“We want to deliver the best customer experiences for our clients and help them meet customers’ evolving needs at all times. ”
Increase customer satisfaction and brand experience by sending network information in the form of an SMS notification. Send updates on:
Roaming usage
Service updates
Data usage alerts
Network upgrades
Billing information
Banking SMS notifications
Trigger real-time SMS notifications that validate transactions or confirm suspicious activity with mobile users in just a few clicks.
Transactions
Bank balance
Account changes
ATM withdrawal
Service updates
Public sector SMS notifications
Message prospective students about application deadlines, enrollment procedures, and acceptance notifications.
Share academic performance updates, grades, and progress reports directly with parents or guardians.
Notify parents and students about any changes or delays in school transportation schedules.
Let citizens know about financial obligations such as taxes, utility bills, fines and debt collections.
Streamline case management with SMS alerts, from law enforcement to local council cases, send vital information to all parties involved.
Send SMS alerts to help protect the public from severe weather, natural disasters, and virus outbreaks.
“Our partnership with Webex has been a game-changer, and we are delighted with the value the solution has brought to oneSource. ”
Optimize communications on social welfare services by sending updates on eligibility, application deadlines, and documentation requirements.
Keep residents informed about urban development projects, construction schedules, and infrastructure improvements.
Countries one way SMS
Countries two-way messaging
Message latency
Send notifications when customers need them most, leveraging two-way messaging across 40+ countries, enabling customers to respond with a few taps of the screen.
Avoid unnecessary message hops with our carrier-agnostic hub and intelligent routing, ensuring your communications take the optimal route every time.
Our Tier 1 network is protected adhering to the strictest security regulations with proactive monitoring and anti-smishing programs so you can send your SMS with ease.
