SMS reminders.

Ensure customers never miss an event, appointment, or activity with proactive SMS reminders.

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Proven to reduce missed appointments by 27%.

Every industry can send automated SMS reminders to customers to keep on track with time sensitive arrangements. A well-timed text reminder will reduce the likelihood of missed appointments, payments due and contract renewals.

Reliability

SMS reminders don’t depend on recipients having internet access or an installed app to get the message. As long as they have their phone on them, they’ll get the reminder.

Integration

By using a text messaging app with a wide range of app integrations, SMS reminders can become an automated part of your business.

Conversational

Deliver a more conversational experience with two-way SMS so customers can respond to messages to confirm attendance, or organize different outcomes.

SMS reminders made easy.

With over 20 years experience of helping businesses send SMS with worldwide coverage.

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Countries one way SMS

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Countries two-way messaging

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Message latency

One and two-way SMS

Send reminders at the perfect moment, leveraging two-way messaging across 40+ countries to enable customers to confirm or organize a different outcomes with a few taps of the screen.

Speed

Avoid unnecessary message hops with our carrier-agnostic hub and intelligent routing, ensuring your communications take the optimal route every time.

Fraud controls

Our Tier 1 network is protected by adhering to the strictest security regulations with proactive monitoring and anti-smishing programs so you can send your SMS with confidence.

  • What is an SMS reminder?

  • When to send an SMS reminder?

  • How to send automatic text reminders?

Utilities SMS reminders

Effortless utility management.

Servicing

Smart meter

Payments

Renewals

Optimized workforces

Optimize your workflow with timely SMS reminders about maintenance activities and service visits to ensure customers are available and prepared.

Energy efficient households

Encourage a more sustainable future by helping households be more aware of their energy usage and consumption patterns with smart meter reminders. 

Payments made on time

Let customers know about any information in relation to their billing so they can promptly pay and avoid additional fees.

Decrease customer churn

Whether it’s monthly, annually, or more, keep customers informed when their contracts are about to expire and put them on the path to renewal.

Healthcare SMS reminders

Improve patient care.

Our new reminder service helped reduce our did not attend rate to one of the lowest in the country. ”

Sian Freeman, Deputy Operations Manager Outpatients Service, Cambridge University Hospitals NHS Foundation Trust

Appointment reminders

With an SMS appointment reminder, you can reduce patient no-shows and ensure healthcare professionals time is used effectively.

Prescription and medication

Managing prescriptions and routine medications can be made easier with personalized SMS reminders so patients know what prescribed medications to take and when.

Billing reminders

Streamline billing processes and support patients with their payments by letting them know on any upcoming medical bills.

Banking SMS reminders

Keeping on top of finances.

  • 48%

    of customers prefer using SMS among digital channels for convenience.

  • Card expiry

    Prevent customer frustration by letting them know their card is about to expire, and how to activate their new card for a seamless customer experience.

  • Payment reminders

    Increase customer satisfaction with a more open dialogue by sending outstanding payment reminders about any missed or forgotten payments.

  • Credit card payments

    Help customers better manage their credit card debts by reminding them on balances due and any accumulated interest.

Travel SMS reminders

Seamless travel updates.

Booking confirmations

Trips away can be made even easier by sending automated SMS reminders. From booking a car, hotels, flights or activities with key information in an message for convenience.

Flight check-in

Help travelers plan and save time at the airport by sending flight-check in information before their departure for a more streamlined experience.

Travel documentation

Nothing worse than realizing you don’t have the right visa or luggage size just before boarding. Send passengers key information and documents for an easier journey.

SMS resources to get you started.

SMS marketing guide

How to create SMS marketing campaigns that engage, inform, reassure, and delight your customers.

Network eGuide

Find out about our Tier 1 network that offers direct carrier connections.

Global SMS

How to identify the right SMS provider for global SMS success.

Start sending SMS reminders.

Talk to one of our experts today.