Solution Brief

Self-Serve Patient Experience Surveys.

Discover how to create your own survey in minutes, ensuring feedback collection adapts to new appointment channels.

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Build an extraordinary user experience with our instinctive and easy to use technology.

Patient Experience collection is not just a list of questions, it is an opportunity to gather insightful feedback and a real understanding of your patient’s thoughts, feelings, and needs. With self-serve, you can develop specific surveys centered on improvement hot spots to delve deeper, and design your own or choose from a library of engaging templates.

Socially inclusive language translation and visual impairment tools give everyone a voice, while tailored surveys such as simple visual answers or a cute monkey template are proven to increase responses, alongside a choice of communication channels to suit every preference.

  • Customizable question types incl. multiple choice, free text, numeric scoring and more.

  • Intuitive skip logic only shows questions relevant to their answers, avoiding survey abandonment.

  • Real time results available 24/7, with our impressive suite of analytics and reporting.