Patient Engagement Portal.

Send personalized health correspondence directly to your patients’ fingertips—instantly and effortlessly.

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Live in NHS Trusts

0M+

Digital letters sent

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Language translation options

Seamless integration

With NHS App, PAS and EPRs including EPIC

Fully automated hybrid mail

Automatic switch to paper for patients that don’t engage digitally.

All-in-one solution

Appointment letters, waiting list validation, PIFU & pre-assessment forms.

Multi-award-winning patient portal.

Instant, secure, digital-first engagement at every touchpoint throughout the patient journey. 

Patient access, anytime, anywhere!

Reduce missed appointments by up to 50%

Say goodbye to DNAs caused by lost or late post! Patients instantly receive letters on their phones, and hospitals get notified when they're opened, ensuring nothing is overlooked.

Boost capacity with two-way engagement

Patients can confirm, cancel, or reschedule appointments in one tap and easily add them to digital calendars. Built-in travel maps ensure they arrive on time, every time.

The digital experience patients want

Patients can access key information, important guidance, and complete pre-assessment forms anytime—all from the comfort of their home.

Digital letters result in £383k annual savings

Discover why 90% of patients at Northern Lincolnshire & Goole NHS FT would recommend receiving appointment letters digitally, whilst the trust benefits from a 42% reduction in missed appointments.

Expand capacity & improve patient outcomes. 

Live appointment tracking and task automation streamline processes for greater efficiency, ensuring patients are seen faster.

Immediate ROI

Instant cash savings from reduced postage expenses, and elimination of capital costs.

Free staff of repetitive tasks

Automation empowers your team to focus on delivering exceptional patient care.

Meet Accessibility standards

Ensures healthcare communications are understandable for ALL patients

It’s much better than the old way! My time is now spent with patients instead of fixing jammed printers and stuffing envelopes. ”
Staff member, South Tyneside and Sunderland NHS Foundation Trust

Portal Collect.

Patients can conveniently manage appointments, view all hospital communications, and request follow ups—all in one central location. 

1 minute registration creates a personalized patient health hub

  • Access clinical and discharge letters.

  • View test requests and results.

  • Request follow up appointments (PIFU).

  • Receive screening and vaccination requests.

  • Complete customized pre-assessment forms.

Never leave a patient behind with our fully inclusive portal.

Accessibility tools empower every patient to understand important health information in their own way.

What a revelation! I was able to read a letter addressed to me, without getting outside help for something that is private and confidential. What a difference this is going to make! ”
Ophthalmology Patient, Northern Lincolnshire and Goole NHS Foundation Trust 
  • Translates digital text to 100+ languages

  • Reads communications out loud in 40+ languages

  • Magnifies text, simplifies wording and converts to pictorial images

  • Automatically sends postal version if digital letter is not opened